Legal
Terms of Service
Last updated: May 2026
1. Introduction
Welcome to Workora, a product of ImeanTech ("Company", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of the Workora platform, including our website, mobile applications, and all related services (collectively, the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.
2. Eligibility
You must be at least 18 years old to use Workora. By registering, you confirm that you are of legal age to form a binding contract in your jurisdiction. Workora reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
3. Account Registration
To access certain features of the Platform, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.
4. Professional Verification
Professionals ("Pros") who register on Workora agree to undergo our verification process, which may include identity verification, skill assessments, and background checks. Verification status does not constitute an endorsement, warranty, or guarantee of the quality of any Pro's work. Workora acts as a platform connecting clients with professionals and is not a party to any agreement between users.
5. Payments & Escrow
All payments for services booked through the Platform are processed through our secure escrow system. Client funds are held in escrow and only released to the Pro upon the client's confirmation that the work has been completed to a satisfactory standard. Workora may charge a service fee for facilitating transactions. All fees are disclosed before a booking is confirmed.
6. User Conduct
You agree not to: (a) use the Platform for any unlawful purpose; (b) post false, misleading, or fraudulent content; (c) harass, abuse, or harm another user; (d) interfere with or disrupt the Platform; (e) attempt to gain unauthorized access to any part of the Platform; or (f) use the Platform to transmit any malware or harmful code. Violation of these rules may result in immediate account suspension or termination.
7. Dispute Resolution
In the event of a dispute between a Client and a Pro, Workora provides a mediation process through our support team. Both parties agree to participate in good faith in any dispute resolution process. Workora's decision in any dispute mediation shall be considered final and binding within the scope of the Platform.
8. Intellectual Property
All content on the Platform, including but not limited to text, graphics, logos, icons, images, and software, is the property of ImeanTech or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without prior written consent.
9. Limitation of Liability
To the maximum extent permitted by law, Workora and ImeanTech shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Platform. Our total liability shall not exceed the amount of fees paid by you to Workora in the twelve (12) months preceding the event giving rise to the claim.
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Platform. Your continued use of the Platform after such changes constitutes your acceptance of the updated Terms.
11. Contact Us
If you have any questions about these Terms, please contact us at: ImeanTech Email: legal@imeantech.com Phone: +254 114 971 070 Website: imeantech.com